Refund and Returns Policy

Introduction

At Kudina Kiddies and Gift Shop, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Eligibility: You have [7 days] from the date of receipt to return an item.

Conditions: Items must be unused, in the same condition that you received them, and in the original packaging.

Process: To initiate a return, please contact us at contact@kudinakiddies.com.ng with your order number and reason for return. We will provide you with instructions on how to proceed.

Refunds

Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund.

Approval: If your return is approved, we will initiate a refund to your original method of payment.

Timeline: You will receive the credit within [30 days] from the date we receive the returned item, depending on your card issuer’s policies.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

Gift cards

Downloadable software products

Items on sale

Shipping Costs

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged/Defective Items: If you received a damaged or defective item, please contact us immediately for assistance.

Contact Us

If you have any questions about our returns and refunds policy, please contact us at:

If you have any questions about this Privacy Policy, please contact us at:

Kudina Kiddies and Gift Shop

Shop DB3 Duplex Shop, Kaura International Market, Abuja

08022234575

contact@kudinakiddies.com.ng